Retail · 4 locations

From five vendors to one ally — and a quarter of the owner's time back.

We consolidated payments, payroll, and IT, cut processing costs, and gave the owner a single number to call.

A four-location retailer was running payments, payroll, IT, insurance and marketing through five separate vendors, each with its own portal, rep and renewal date.

We started with a statement review, moved checkout onto one platform across the counter and the online storefront, then folded payroll and managed IT under the same point of contact.

Processing costs came down 18%. More importantly, reconciliation between in-store and online now happens in one place, and the owner stopped being the integration layer between five vendors.